Presale
Why doesn't the Astrion Remote appear in my Home Assistant integrations?
Correct! It is a control terminal, not a device to be integrated. It communicates via the official HA API, just like the mobile app.
The remote can't find my HA server automatically. What's wrong?
This is almost always a network issue. Ensure both devices are on the same Wi-Fi network and subnet. If problems persist, manually enter your HA server's local IP address in the login screen.
I added a new RosCard view in HA, but it's not showing up on the remote.
You need to refresh the views on the remote. Pull down from the top of the home screen and tap the Refresh button.
Can I use the remote outside my home network?
It is possible if your Home Assistant instance is securely exposed to the internet (e.g., via Nabu Casa or a VPN), but performance and setup are best on the local network.
My remote feels sluggish. What can I do?
Try these steps in order: 1) Refresh your views. 2) Restart the remote. 3) Check for and install any OTA Updates. 4) Ensure your Wi-Fi signal is strong.
I changed my HA password/long-lived token. How do I re-login?
Go to Settings > Home Assistant > Log Out. Then, go through the login process again with your new credentials.
How do I perform a factory reset?
Navigate to Settings > System > Factory Reset. Warning: This will erase all settings, shortcuts, and the HA connection.